Address
Colombo, SriLanka.

Work Hours
Monday to Friday: 9.00 AM - 9.00 PM
Weekend: 10.00 AM - 9.00 PM

Privacy Policy

We are dedicated to providing reliable and efficient shipping services while prioritizing the privacy and security of your personal information. This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal data when you use our shipping services or visit our website.

 

Information We Collect

  • Personal Information: We collect basic personal details such as your name, address, email address, phone number, and other contact information when you register an account, place an order, or communicate with us through our website or customer service channels.

  • Shipping Information: We gather shipping-related details including your shipping address, package dimensions, weight, and tracking information to process and deliver your orders efficiently.

  • Usage Data: We automatically collect information about how you interact with our website, such as pages visited, links clicked, and other browsing activities, to analyze user behavior and improve our website design, functionality, and user experience.

How We Use Your Information

  • To Process and Fulfill Orders: We use your personal and shipping information to process, fulfill, and manage your shipping orders, track shipments, and provide customer support related to your orders.

  • Communication: We may use your contact information to communicate with you about your shipments, services updates, promotions, special offers, and other relevant information.

  • Website Improvement: We analyze usage data and website traffic patterns to identify trends, understand user preferences, and improve our website content, layout, and functionality.

  • Compliance: We may process your personal information to comply with legal obligations, respond to legal requests, or protect our rights, property, and safety or those of our users.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to protect against evolving threats and ensure compliance with applicable data protection laws and regulations.

 

Third-Party Services

We may engage third-party service providers to perform various services on our behalf, such as payment processing, shipping logistics, website hosting, data analytics, and marketing services. These third-party service providers have access to your personal information only to perform these tasks on our behalf and are contractually obligated to protect and use your information only for the purposes specified by us in accordance with this Privacy Policy.

 

Cookies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, personalize content and advertisements, analyze website traffic and user behavior, and understand how our website is used. Cookies are small text files that are stored on your device when you visit our website and help us remember your preferences, recognize you as a returning visitor, and provide personalized content and targeted advertisements based on your interests and browsing activities.

 

What Rights You Have Over Your Data

You have the right to:

  • Access: Request access to your personal information and receive a copy of the data we hold about you.

  • Correction: Update or correct inaccuracies in your personal information to ensure its accuracy and completeness.

  • Deletion: Request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or processed.

  • Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our promotional emails or by contacting us directly.